Owing a debt shouldn't allow a company to violate a person's privacy. Medical debt is plaguing many American families, and debt collection companies are employing new ruthless tactics to try to get payment. Some of these new tactics might be illegal.
The attorney general in another state revealed tactics used by a debt collector that included imbedding debt collectors in hospitals, some of which almost seemed like medical staff, and had access to patient information. This is the latest effort by companies trying to collect money, and it may not be an isolated incident.
In no way should a debt collector have access to patient information. If someone owes a medical debt, they shouldn't be bombarded in their hospital room, where they are seeking care for a potentially devastating illness or injury.
The attorney general who released her findings also said that at times the people using these tactics didn't identify themselves as debt collectors. This means they could have been collecting information from the patients illegally. While many of these tactics are extreme, it seems that debt collection agencies don't care about how they get the money, just as long as they get it.
These illegal tactics might be working, too. The company that is accused of the bedside debt collecting reported a 130 percent increase in profit last year. It is important that patients seek out help if they are being harassed for debt that they might own. Legal measures can be put in place to try to help deter or stop collectors from harassing people.
Source: The New York Times